The General Office at Pantang Hospital serves as the central hub for administrative support and coordination. The unit plays an essential role in ensuring the smooth functioning of the hospital’s operations by managing communication, scheduling, and providing administrative support to various departments.
Key Responsibilities:
Office Administration and Coordination
- Managing daily office operations, including handling correspondence, filing, and office supplies.
- Coordinating between different departments and ensuring the timely flow of information within the hospital.
Scheduling and Appointment Management
- Coordinating appointments and meetings for hospital staff and management.
- Organizing schedules for various departments, ensuring efficient use of time and resources.
Document Management and Filing
- Organizing and maintaining important hospital documents, both physical and digital, ensuring that all records are easy to access and up to date.
- Handling confidential documents with the highest level of integrity and security.
Communication Management
- Managing internal and external communications, including phone calls, emails, and memos.
- Serving as the point of contact for inquiries from patients, staff, and other stakeholders.
Reception Services
- Providing reception services, greeting visitors, and directing them to the appropriate departments.
- Ensuring that patients, staff, and visitors receive excellent customer service upon entering the hospital.
Office Supplies and Inventory Management
- Monitoring the inventory of office supplies and ordering replacements as necessary.
- Ensuring that the office is well-equipped with the materials needed to function smoothly.
Staff Support
- Providing administrative support to hospital staff, including assisting with office-related tasks, preparing documents, and managing office-related requests.
- Assisting new employees with orientation and ensuring they have the necessary office resources.
Record Keeping and Reporting
- Assisting in maintaining records related to staff attendance, hospital events, and other operational activities.
- Preparing regular reports for the management regarding office operations, resource allocation, and administrative needs.
Event Coordination
- Assisting with organizing hospital events, meetings, and conferences.
- Coordinating logistics, including venue arrangements, materials, and guest accommodations.
Support to Management and Executive Team
- Providing administrative support to the hospital’s executive team, including scheduling meetings, managing calendars, and handling confidential matters.
- Ensuring that management has the necessary information and resources to make informed decisions.
