The Records Unit at Pantang Hospital is responsible for managing and maintaining the hospital’s records, both electronic and paper-based, in an organized, secure, and accessible manner. The unit plays a critical role in ensuring that accurate, complete, and up-to-date information is available for clinical and administrative purposes, while ensuring compliance with legal and regulatory requirements.

Key Responsibilities:

  1. Management of Patient Records

    • Ensuring the proper creation, maintenance, and storage of patient records, including medical histories, treatment plans, and diagnostic results.
    • Ensuring that patient records are accurate, complete, and up-to-date for healthcare providers to make informed decisions.
  2. Confidentiality and Data Security

    • Implementing policies and procedures to ensure the confidentiality and security of patient information in compliance with relevant data protection regulations (e.g., GDPR, HIPAA).
    • Safeguarding physical and electronic records from unauthorized access or damage.
  3. Record Retrieval and Access

    • Ensuring that patient records are readily available to authorized medical staff and hospital personnel when needed.
    • Facilitating quick and efficient retrieval of records to support timely diagnosis, treatment, and administrative decision-making.
  4. Document Storage and Organization

    • Organizing and storing patient records, both paper and electronic, in a structured and systematic way to ensure easy access.
    • Implementing electronic health record (EHR) systems and other digital tools for efficient management of medical records.
  5. Record Retention and Disposal

    • Developing and maintaining a record retention policy in compliance with legal and regulatory requirements, ensuring that records are kept for the required period.
    • Managing the safe and secure disposal of outdated or unnecessary records, ensuring proper destruction of confidential information.
  6. Clinical Documentation Support

    • Assisting medical staff in the accurate documentation of patient care and clinical activities.
    • Providing support for ensuring that all medical records are complete, consistent, and compliant with hospital and regulatory standards.
  7. Administrative Records Management

    • Managing non-medical records related to hospital operations, including personnel files, financial documents, inventory records, and administrative correspondence.
    • Ensuring that all administrative records are organized, accessible, and securely stored.
  8. Compliance with Legal and Regulatory Standards

    • Ensuring that the hospital’s records management practices comply with relevant health laws, regulatory guidelines, and best practices.
    • Supporting audits and inspections by providing necessary documentation and maintaining accurate, compliant records.
  9. Staff Training and Education

    • Providing training for hospital staff on the proper management, handling, and documentation of patient and administrative records.
    • Educating staff on maintaining confidentiality, following the hospital’s records management policies, and complying with legal regulations.
  10. Audit and Quality Assurance

    • Conducting regular audits of patient and administrative records to ensure compliance with established standards.
    • Identifying and addressing any discrepancies, errors, or areas for improvement in record-keeping practices.
  11. Integration of Digital Tools and Technology

    • Implementing and maintaining digital records systems, including electronic health records (EHR), document management software, and other IT solutions for efficient record-keeping.
    • Supporting the integration of new technologies to improve record-keeping efficiency and accuracy.
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HEAD OF RECORDS - Mr. DAVID DUODU